Reactive repairs when something breaks, and planned servicing and compliance you can see coming. One helpdesk and one number for every property, wherever it is, and the same vetted local trades either way.
Reactive maintenance
Run sites across the country for long enough and the same three things go wrong. Purple was set up around them rather than around a trade list.
A growing network of vetted local trades, matched to each site by distance, so jobs get picked up quickly rather than stacking up.
We allocate by proximity. Local engineers reach your sites faster and cost less to mobilise, on every single job.
Every job is tracked to its SLA and confirmed complete with before-and-after photos. You see status without making a call.
Reactive maintenance
Reactive is the bulk of what we do and usually the first thing an estates team needs fixing. One number to raise a job on any site, a vetted local trade on the way, and photos of the finished work online for you to see.
Raise a job for any property in your portfolio through one helpdesk. No local firm to find, no different process in every region.
Every job you have raised, its current status and its evidence in one place, so an update does not depend on getting hold of somebody.
Priorities are agreed with you, and every job is then tracked against the deadline it has been given.
A risk assessment on arrival, before-and-after photos on completion. Sign-off stops depending on a phone call.
Insurance, accreditations and skills are checked before a trade takes a single job on your estate.
Job history sits against the building it belongs to, so a single site and everything you run are both there to look at.
Looking for cover, or looking for work?
Behind the number
Behind the one number is a live network of vetted contractors throughout the UK. When a job comes in, we’re not ringing round trying to find someone free - it’s offered straight to contractors already covering that patch, so it gets picked up in minutes or hours, not days.
Your job lands with its scope and priority already set, ready to be offered out.
It goes to contractors already covering that patch, not whichever happens to pick up the phone.
We select the most suitable contractor and lock in their day/time of attendance.
Evidence lands against the job as it's captured, so nothing needs chasing to get it signed off and completed.
Their reactive maintenance service has been particularly valuable, with works attended to promptly and efficiently, helping us to resolve issues quickly and minimise disruption to operations. For quoted works, Purple Construction have provided a professional service from initial quotation through to completion.
Purple Construction & Energy were onboarded with Marston's plc through a desire to enhance service delivery across our estate in the North-East and I have received nothing shy of exceptional feedback from our pub partners and operators who have had the pleasure of having Purple working within their homes and businesses. … Purple Construction & Energy are competitive in their quotations, detailed in their reports, and offer us efficient and optimised solutions to ensure we're delivering value and quality across the estate. I would have no issue in recommending Purple Construction & Energy as a competent and quality partner.
Due to the nature of our business, requests are often last minute and require fast action, and Purple Construction & Energy have been able to respond in a timely manner every time. We have used Purple Construction & Energy in multiple locations, residential and commercial, and we have only ever received positive feedback surrounding their work ethic, capabilities and professionalism. Reports are detailed and delivered without delay, and their quotations are competitive. I have no hesitation in recommending Purple Construction & Energy as a good quality contractor.
Looking for cover, or looking for work?
Planned maintenance
Servicing and compliance checks for gas, electrical, water hygiene and fire can be planned, but they still get missed. They are usually run by different people on a different system from the repairs, and the breakdowns always come first.
Run both through us and they share the same local trades, the same number to ring and the same record for each building. Tell us what your sites need and we will put a programme together.
What the network covers
These are the disciplines Purple recruits and vets for, and the ones already attending reactive jobs on sites like yours. A planned programme draws on the same people rather than a separate supply chain stood up alongside it.
Coverage is checked against your postcodes before anything is agreed, the same way it is for reactive cover. If we cannot reach a site properly we will say so rather than take it on.
Getting started
We do not have a price list, because every estate is different. It starts with a conversation about your sites, what is in them and what is already under contract elsewhere.
We then check we have trades covering your locations and come back with a programme and a cost. Once it is up and running, you raise anything else on the same number, and every visit shows up alongside your reactive jobs.
Raise a job and follow it in the same place. Progress, photos and certificates are kept against the job and the building, so there is no digging through emails or chasing anyone for an update.
Who we work for
A care home and a warehouse do not go wrong in the same way. Each one below shows what does, and how we handle it.
